Terms of sale

Desk Pro is sold by [TO COMPLETE: full name or company name], SIRET [TO COMPLETE], [TO COMPLETE: address]. Contact: [TO COMPLETE: contact email].

These terms apply to every purchase of Desk Pro by a consumer. They complement the terms of use.

Desk Pro comes in three plans:

• Monthly: €12 per month, a subscription renewed every month until cancelled;
• Season: €25 for 3 months, a one-off payment that does not renew;
• Annual: €59 for 12 months, a one-off payment that does not renew.

Prices are in euros, all taxes included. VAT not applicable, article 293 B of the French General Tax Code. The content of Desk Pro is described on the Pricing page at the time of purchase.

Promotion codes may be offered; their conditions are given when they are shared.

Purchases are made from the Pricing page, with a Desk account. Payment is handled by Stripe, a payment provider: Desk never sees your card details. The contract is concluded when payment is confirmed; a receipt is sent to you by email and stays available in your account.

Pro access starts as soon as you pay. The Season and Annual plans last 3 and 12 calendar months; bought while Pro access is running, they start when it ends.

The Monthly plan renews every month on the same date. A pack cannot be bought while a monthly subscription renews: cancel it first.

You can cancel the Monthly plan at any time, in a few clicks, from Account then « Manage subscription ». Cancellation takes effect at the end of the current month, already paid; no further payment is taken.

Desk Pro is digital content supplied without a physical medium, whose performance starts as soon as you pay. Before paying, you expressly ask for this immediate access and acknowledge that you thereby lose your 14-day right of withdrawal, under article L221-28, 13° of the French Consumer Code. This agreement is recorded with the date and the version of the text, and recalled in the confirmation email.

If something goes wrong (double payment, service unavailable through our fault), write to us: we look at every request. A payment refunded or disputed with the bank ends the Pro access it opened; a pack bought after it then starts at once.

You benefit from the legal guarantee of conformity for digital content and services (articles L224-25-12 and following of the French Consumer Code). If something is defective, contact us: we fix it, or failing that refund all or part of the price.

When the paid period ends, your account goes back to free. Nothing is deleted: your reviews, offers and assessment stay available within the limits of the free account.

In case of dispute, write to us first at [TO COMPLETE: contact email]. Failing an agreement, you may refer the matter free of charge to the consumer mediator: [TO COMPLETE: mediator's name, address and website]. These terms are governed by French law.